Sale Return (Variation Item)
Home / Documentation /
A sale return occurs when a customer returns items they have previously purchased from a seller. This can happen for reasons such as dissatisfaction with the product, receiving damaged products, or changing one’s mind about the purchase. The seller then typically refunds the customer’s money or offers store credit for the returned items. Sale returns often involve updating stock records and may impact the seller’s financial statements.
Add Sale Return
To add a sale return for a variation product, use the Sale Return menu.
Expand the “Sale Return” menu from the left sidebar.
Click on the “Add Sale Return” option to continue.
This will open the form to record the return details.
Expand the Sale Return menu from the sidebar
Click on Add Sale Return option
Access the return form for variation product
Proceed with entering return details
Select customer first when making a sale return.
No data will be displayed in the sales invoice and item fields unless the customer is selected. Because those fields are generated based on the customer.
After that, you need to search for the related invoice of the variation product.
Enter the invoice number in the search field.
From the results, locate and select the correct invoice.
This will ensure the return is linked with the right sale.
Search the invoice by Invoice Number
Find the invoice from the list
Select the correct invoice
Link it with the return process
After selecting the invoice, the invoice items will be generated in the item field.
After that select the items you want to return one by one.
Next, you need to provide the return details for the variation product.
Enter the return quantity in the Return Quantity field.
Then, type the return unit price in the Unit Price in Return field.
These values will be used to calculate the return amount.
Enter the Return Quantity
Enter the Return Unit Price
Verify the entered details
System will calculate the return total
Finally, you need to complete the payment details for the return.
Enter the paid amount in the Paid field.
Select the payment method from the Account field.
Click the Submit button to save and finalize the variation product return.
Enter the Paid Amount
Select a Payment Method
Review all entered details
Click Submit to complete the return
